Careers

LCD Lifestyle Group is looking for dedicated individuals to become a part of our team. We have casual and/or part time positions for Community Support Workers in the Newcastle and Lower Hunter areas.

If you are motivated, reliable, got an eye for detail, empathetic with excellent communication skills and looking for a rewarding job, then contact us today.

LCD Lifestyle Group is an NDIS registered provider of community and in-home supports including – personal care, social support, accessing the community, transport to medical appointments, domestic assistance and in-home support.

Benefits include an employee mentoring program, professional development assistance and flexibility.

If this sounds like you, we’d love to hear from you!

Job Requirements:
Currrent NDIS Worker Screening Check (NDISWC)
Current Driver’s Licence
Current Working With Childrens Check (WWCC)
Current First Aid Certificate
Certificate III in Individual Support (or equivalent)

Desired:
Experience in Aged Care or Disability sectors.
Experience in the use of manual handling equipment.
Experience with sling hoist 1:1 highly regarded.

People with lived experience are encouraged to apply.

Successful candidates will be employed under the SCHADS Award, with pay rate being calculated based on experience and qualifications. Pay will include kilometers travelled.

📍 Maitland, NSW
🕒 Full-time (or specify part-time if applicable)

💰 Pay in line with the SCHADS Award

🌟 About the Role

We are seeking a highly organised and customer-focused Administration Assistant & Customer Service Officer to join our team. This role is key to ensuring the smooth day-to-day operations of our organisation by providing high-quality administrative support, maintaining accurate records, and delivering exceptional service to clients, families, and staff.

You will play an important part in keeping our office running efficiently, supporting compliance requirements, and contributing to a welcoming and professional environment.

✅ Key Responsibilities

• Ensure a clean, organised, and professional office environment
• Provide administrative support across the organisation
• Manage shared inboxes, filing systems, and office coordination
• Maintain staff records and compliance documentation
• Upload and track training and financial documentation
• Answer phones and respond to client and staff enquiries
• Prepare documentation for staff inductions and training
• Support rostering by issuing weekly and daily updates
• Ensure a clean, organised, and professional office environment

👥 About You

You are a motivated and reliable professional who thrives in a fast-paced environment and takes pride in delivering high-quality work.

Essential skills & experience:

• Previous administration and/or customer service experience
• Strong computer and digital system skills
• Excellent communication and interpersonal skills
• High attention to detail and organisational ability

Desirable:

• Experience in aged care, disability, or community services
• Understanding of compliance in regulated environments

🌱 What We Offer

• Supportive and collaborative team environment
• Opportunity to grow your skills in a dynamic organisation
• Meaningful work supporting clients and the community
• Ongoing training and development opportunities

🔑 Key Success Measures

Success in this role is measured through:

• Timely and accurate administration and record management
• High-quality customer service and responsiveness
• Compliance and audit readiness
• Efficient communication and rostering support

📋 Requirements

• National Criminal Record Check
• NDIS Worker Clearance
• Working with Children Check
• COVID-19 vaccination (as applicable)

📩 How to Apply

To apply, please submit your resume and a brief cover letter outlining your experience and suitability for the role.